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Managing Survey

To manage the survey options and settings, from the My Surveys page select the needed survey from a drop-down list, and click Advanced options. The following page will open containing various kinds of preferences and settings.

General

Choose the survey title

The survey title as it appears to respondents and at your account pages (see screenshot).

Set the survey status

• Active: The survey is visible to visitors, they can respond and submit.
• Inactive: The survey is inactive, visitors would receive a message "Sorry, access to survey denied". Use this option to hide the survey from visitors when you change or modify it. Of course, nothing is changed or deleted, the survey just becomes unavailable.

Sample:
An inactive survey

Set language and encoding

Set up the language and the character encoding connected to it. The encoding is a character set to use on your survey pages. Use Western European for English and the most of the European languages, Cyrillic for Russian; a number of Asian (Japanese, Chinese, Korean) encodings are available, as well as Unicode, UTF-8, and many others. The encoding you choose will be set up in the tag 'Meta' of the HTML page so that the visitor's browser might display the contents of the page in the right character set.

Unique respondents status

This feature employs the use of cookies and used to prevent multiple responses from the same respondent. The values are the following:

Note: Even if you set 'Yes', a respondent can make multiple responses in case he:

• deletes the cookie;
• uses another browser;
• uses another computer;
• uses another account on the same computer.

Note: In case you prohibited repeated answers and deleted the survey results respondents will still not be able to submit it repeatedly. If you need to restart your survey in this case, you should Clone it.

Sample:
A survey which does not allow multiple responses

Set up a redirect link:

• Internet URL: Enter an URL here if you need to redirect the visitor to another website after he completes the survey. He will be redirected once the survey is completed.
• n/a: Use this if you do not need redirection. In this case, a visitor would get a standard page containing gratidude and the link to the survey reports page (in case they are made visible to public, see section 'Public Stats' below).

Samples:
Standard page (no redirection)
A survey redirecting its visitors to www.Intorine.com

Reports:

Public statistics status:

• Yes: Choose Yes to reveal the survey results and statistics to public. This report is available after the survey is completed. In this case any visitor could see them. However, you may exclude particular survey questions from the report (see Editing Survey page).
• No: Choose No to hide all results and statistics from public. Common visitors would not be able to view them even in case they are set as public on the editing survey page.

Sample:
Standard "Thank you" page with the link to the results

Set to gather IP statistics

• Yes: Choose Yes to collect additional information on your respondents such as: country, browser, and OS. This information is included in the summary and per-participant reports.
• No: Choose No to disable gathering this data.

Include text comments

This option affects the displaying of comments in survey reports (see Editing Survey page):

• Yes: Choose Yes to include comments in reports, including downloadable CSV files.
• No: Choose No if you do not want comments to be in your reports.

Response Notification by E-mail

Receive e-mail notifications of responses:

• Yes: Choose Yes if you want to receive a notification each time a survey is completed by a visitor.
• No: Choose No if you do not need notification.

Sample:
Notification sample

Enter your address

Enter here the e-mail address(es) at which you want to receive e-mail notifications about responses made.

Customize E-mail Notifications

Choose the sender's name of e-mail notifications

This feature allows to set one of the survey's questions as the sender's name of the e-mails you will get. Say, if one of your questions was about respondents' names, choose it in this section, and you will receive the notification e-mails with actual names of the respondents.

Sample:
Notification sample

Choose the sender's e-mail address of e-mail notifications

Here you may define the sender's e-mail address. If you ask about respondents' e-mail address, choose this question and all notifications will come from respondents' actual e-mail addresses.

Sample:
Notification sample

Specify the e-mail notification subject

Here you may define the subject of e-mail notifications you will get.

Sample:
Notification sample

Click  Save changes  to save the changes made and return to the My Surveys page.

Click  Cancel  to cancel the changes made and return to the My Surveys page.

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