Download CreateSurvey Manual for offline use, or use our online help system:

• Understanding Basic Terms
  • What is an Online Survey?
  • Why Choose CreateSurvey?
  • System Requirements
  • Privacy Policy
• Registering Account
  • Registering For Free Trial
  • Lite vs Pro: Feature Comparison
  • Upgrading to Pro
  • Discounts
• Working With Surveys
  • My Surveys: Where It All Begins
    • Adding Survey
      • New Survey From Scratch
      • New Survey From Template
      • New Survey From Existing
      • New Survey By Order
    • Testing Survey
    • Editing Survey
      • Survey Plan
      • Adding/Editing Question
      • Adding/Editing Comment
      • Adding/Changing Image
      • Moving Items
      • Customizing Look and Feel
      • Applying Numbering
      • Multi-Page Surveys
      • Editing Branching Rules
      • Previewing and Saving
    • Managing Survey
    • Copying Survey
    • Deleting Survey
• Launching Survey
  • Publishing Options
  • Obtaining Address of Survey Page
  • Obtaining HTML code
  • E-mail Invitations
    • Create Maillist
    • Manage Maillist
• Working with Responses
  • Summary Results
  • List of Responses
  • Downloading Results
  • Custom Reports
    • New Custom Report
    • Edit Custom Reports
  • Deleting Results
• Custom Services
• Quick How-to Tutorials
  • How to Create a Survey
  • How to Publish Survey
  • How to View Survey Results
  • How to Deliver Invitations to Participants
  • Guideline for Branching
  • E-mail Notifications of Responses
• F.A.Q.
  • What is your privacy policy?
  • Is it difficult to create my own online survey? And how can I do it?
  • How do I register the CreateSurvey Pro account?
  • What are the advantages of CreateSurvey?
  • How can I remove advertising? I do not want them to be shown to my respondents at the web survey page.
  • Where are the responses kept?
  • Is it possible to monitor results offline?
  • I want to create a registration form for visitors with the help of CreateSurvey. Is it possible to receive responses via e-mail immediately?
  • Does CreateSurvey bring an audience of respondents to my web survey?
  • How long do you store responses?
  • How do I arrange sending e-mail invitations to my focus group?
  • Is there a way to enable respondents see survey results?
  • Is it possible to limit responses to one per person? I would not want people filling out the survey more than once.
  • Are multiple users allowed to use one account?
  • How can I rename a survey?
  • How can I temporary disable survey?
  • How can I prevent multiple responses?
  • Is it possible to save respondent's IP address and submission time?
  • Will the respondent's identity remain completely anonymous (no IP or e-mail address is linked to survey response)?
  • What is crosstabulation?